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Please see our FAQ page for a list of our most common enquiries. Also, our Delivery Information and Terms & Conditions pages may help. If you can’t find the answer you need please complete the form and we will get back to you within 2 working days of receipt.

If you're experiencing difficulties placing an order, please send us email to  with details of the problem and we'll try to resolve it as quickly as possible. Alternatively you can contact our Customer Service team on 02030914547 to place your order by telephone.

If you'd like to ask a question or make a comment on your experience of using, please contact us through one of the methods below.

  • By post: Write to: Customer Services, Pound Worth Trading Ltd, 135 South Lambeth Road, London SW8 1XB
  • 02030914547
  • 07852690231
  • Email: